Thank you for your interest on services with Ink Your Wear.
We wanted to let you know that national labor shortages with our suppliers may cause orders to be delayed for fulfilment and/or shipment of materials and that will affect our current production capacity.
Turnaround times are based on business-days and do not include weekends or observed holidays. These times also assume that submitted artwork does not have quality issues or concerns.
Please call us to check the current / up to date turnaround time for your project.
Turnaround times can change at any moment accordingly to the volume of orders on queue for production.
"Need It Sooner?"
Due to the high demand we have limited spots for Rush Orders and they are filled up in a "first-come first serve" basis on fully placed orders.
We may not be able to offer Rush Service if the material is not available for quick fulfillment or expedite shipping.
If you need custom design orders that we need to create the set-up or image(s) from scratch will add days to the turnaround times vs the orders that have the artwork ready to print.
•ESTIMATES AND E-MAIL/TEXT RESPONSE TIME
The increase demand on "Retail" or small orders request resulted on a huge volume of e-mails, texts and calls asking for estimates or inquiries about or services.
We discontinued the estimates and/or placement of orders via text message and left that contact form to exclusively quick updates of current orders.
We are doing our best to respond to all the inquiries as soon as possible, you may see a delay in responses but we are taking seriously each one of the messages and working to get back to each one of them. If the order is time sensitive please indicate so at the subject of the email.
Rest assured that our production team is working overtime to get your order out the door on time.